Shipping Policy

Last Updated: September 2026

At ISHANTRAA, we are committed to ensuring that your orders are carefully packed and delivered safely. Please read our Shipping Policy before placing an order.

1. Order Processing & Dispatch

All orders are generally processed and dispatched within 3–4 business days after successful payment confirmation.

During high-demand periods, festive seasons, sales, promotional events, or unforeseen circumstances, processing and dispatch times may take longer.

2. Estimated Delivery Time

Once your order has been dispatched, the estimated delivery time may vary depending on your location and courier availability.

Generally:

Metro Cities: Approximately 3–7 business days after dispatch.
Other Locations in India: Approximately 5–10 business days after dispatch.

These timelines are estimates and are not guaranteed delivery dates.

3. Shipping Charges

Applicable shipping charges will be displayed at checkout before you complete your purchase.

ISHANTRAA may offer free shipping on selected orders, locations, or promotional campaigns. Such offers may be subject to specific terms and conditions.

4. Order Tracking

Once your order has been dispatched, tracking details will be shared through the contact information provided at the time of placing the order.

Please allow some time for the tracking information to become active after dispatch.

5. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including the correct:

Name
House/Building number
Street and locality
City and State
PIN code
Contact number

ISHANTRAA will not be responsible for delays, failed deliveries, or returned shipments resulting from incorrect or incomplete information provided by the customer.

6. Delivery Delays

While we make every effort to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including:

Courier or logistics delays
Weather conditions
Public holidays
Natural events
High order volumes
Incorrect delivery information
Service disruptions in the delivery area

ISHANTRAA shall not be held responsible for delays caused by such circumstances.

7. Undelivered or Returned Orders

If an order is returned to us due to an incorrect address, unsuccessful delivery attempts, refusal to accept delivery, or any other reason attributable to the customer, additional shipping charges may apply for re-dispatching the order.